Quick Answers to Common Questions
Q: Do I need a lawn for the stork sign installation?
Yes! Our stork signs require a traditional residential lawn with unobstructed soil for proper installation. We can’t place signs in areas with rocks, concrete, mulch, flower beds, or thick landscaping, or near public utility boxes or structures. We drive a stake 10 inches into the ground to ensure stability. If you’re unsure about your lawn, feel free to contact us at 540-632-0323!
If you don’t have a traditional lawn or live in an apartment, we also offer personalized door hangers to announce your new baby!
Q: When should I reserve a stork sign?
We accept reservations for scheduled births and events. For scheduled deliveries, book in advance to secure your date. Contact us via phone or email with the baby’s expected due date to reserve your stork sign. Payment is required at the time of reservation. Once the baby arrives, simply notify us with the details. For surprise arrivals, call us as soon as the baby is born, and we’ll aim to set up the sign within 24 hours. If you’ve submitted the form, expect a call for confirmation and payment. If you haven’t heard from us, feel free to call us between our business times.
For stork yard signs for baby showers or sip-and-see events, advanced reservations are welcome! Payment is required at the time of reservation.
Q: How long can I rent the stork sign?
For birth announcements, our stork signs are available for a 7-day rental. For events, we offer a one-day rental. Contact us at 540-632-0323 for more details on renting a stork sign for your newborn.
Q: Where will you install the newborn announcement sign?
We’ll place the sign in your front yard, visible from the road. If you have a specific spot in mind, let us know before we arrive, and we’ll do our best to accommodate your request.
Q: How do I place an order and pay?
You can place an order by filling out our online form, calling, texting, or emailing us. We gladly accept Visa, MasterCard, American Express, and Discover. All payments must be made by phone or email and must be paid in full before delivery.
Q: What is your service area?
We deliver to Roanoke County: City of Roanoke, City of Salem, Town of Vinton, Cave Spring, Bonsack, Hollins, Wasena, Grandin Court, Crystal Spring, Garden City, Penn Forest, Oak Grove, Hanging Rock, Glenvar, Poages Mill, Botetourt County: Daleville, Town of Troutville, Town of Fincastle, Franklin County: Boones Mill. We handle everything from delivery to pickup, so you can relax and enjoy your celebration!
Q: How much does the stork sign rental cost?
Our new baby stork signs for birth announcement are available for $95, including a personalized keepsake bundle and for $85-$65 for events. Delivery from our base location in South Roanoke within 10 miles is Free, but there is a delivery charge beyond that.
Q: What do sibling/message stars, dog bones, and cat signs cost?
You can add sibling stars, message signs, dog bones, or cat signs for $25 each. These keepsakes are available in pink or blue and are left behind at the end of your rental.
Q: Do you offer services for twins, triplets, or quadruplets?
Yes! We provide separate new baby stork signs for each baby, with personalized bundles for each one. Contact us at 540-632-0323 for more details about our special offer for multiple births.
Q: Do you offer stork signs for grandparents?
Yes! Proud grandparent stork signs start at $75 for a generic bundle or $95 for a personalized bundle. The rental period is 7 days, and personalized bundles are left as keepsakes.
Q: Under what circumstances is an order canceled?
If payment isn’t received 24 hours before delivery, the order will be canceled. We’ll remind you via phone, text, or email to ensure everything is ready for your special occasion.
Q: What is your refund policy?
You can receive a full refund if you cancel at least 24 hours before the delivery date or if extreme weather prevents setup. Refunds aren’t possible if we can’t access gated communities, if the recipient refuses sign installation, or if a threatening animal prevents access. We appreciate your understanding in these situations.